Privacy Policy

Effective Date: 01.06.2025

At ghurucharan.com, we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, address, age, gender, and other relevant health or identification information provided during appointment booking or consultation.
Medical Information:
Health history, injury details, treatment records, and any other information voluntarily provided in relation to physiotherapy care.
Technical Information:
IP address, browser type, device type, and browsing data collected through cookies or analytics tools when you visit our website.
Payment Information:
Payment transaction details (note: we do not store your card or UPI credentials; all transactions are securely processed by third-party payment gateways).

2. How We Use Your Information

We use your information solely for purposes related to:

Booking and confirming appointments
Providing physiotherapy care and treatment
Responding to enquiries and communicating with you
Processing payments and issuing receipts
Improving our services and website performance
Complying with legal and regulatory requirements

We do not sell, trade, or rent your personal information to any third party for marketing purposes.

3. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, alteration, or disclosure.

All communications via our website are secured using HTTPS.
Access to sensitive data is restricted to authorized personnel only.
Third-party payment services used comply with industry security standards (e.g., PCI DSS).

4. Third-Party Services

Our website may contain links to external websites or use services from third-party vendors (e.g., payment gateways, analytics). These parties operate under their own privacy policies. We encourage you to review those policies when engaging with third-party services.

5. Cookies and Tracking

We may use cookies to enhance user experience, analyze website traffic, and customize content. You can control cookie settings through your browser. Disabling cookies may affect certain website functions.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of inaccurate or outdated information
Withdraw consent for future communications
Lodge a complaint if you believe your data is being handled improperly

Requests can be submitted to contact@ghurucharan.com.

7. Retention of Data

We retain your personal data for as long as necessary to provide services and as required by applicable laws, particularly in relation to healthcare documentation and financial records.

8. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18 without the consent of a parent or legal guardian.

9. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any revised terms.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact:

Email: contact@ghurucharan.com
Website: https://ghurucharan.com